Frequently Asked Questions
What is Prop 65 & the California Metal Containing Jewelry Law?
This info requires a full page of its own. Click below to learn more.
https://avbeads.com/pages/warning-label-on-avbeads-packaging
Is AVBeads products Safe?
Yes. Click below to learn more.
https://avbeads.com/pages/product-testing
How do I get my order tax exempt?
- Create an account
- Email wholesale@avbeads.com your name and email address on your account along with a completed California Resale Certificate or the Uniform Sales & Use Certificate. You can click above or copy & paste the links below to get the forms.
Multistate Tax Commission
http://www.mtc.gov/uploadedFiles/Multistate_Tax_Commission/Resources/Forms/Uniform%20Sales%20and%20Use%20Certificate-12_2011.pdf
Shipping
What is your shipping process?
We deliver orders to the Waterford Post office in front of our store by 4pm. We ship Same Day - 1 business day on all products unless the title shows otherwise.
What if I need to change the shipping address?
If your order hasn't shipped, you can click the edit button for shipping address & change from there.
If your order has shipped, you can contact your post office to fill out the change of address form.
Why is Signature Required?
All shipments over $100 include signature confirmation for additional shipment tracking protection of your order.
Returns
What is your Returns Policy?
https://avbeads.com/pages/returns
Why would you need a Metal Containing Jewelry Certificate?
Many large retail stores that sell Jewelry require Jewelry Certificates from their Jewelry Vendors.
Macy’s & Bloomingdales Jewelry Vendor Links
Nordstrom Jewelry Vendor Links
Walmart Jewelry Vendor Links
Home Shopping Network Jewelry Vendor Links
DSW Jewelry Vendor Links
