Frequently Asked Questions
What is Prop 65 & the California Metal Containing Jewelry Law?
This info requires a full page of its own. Click below to learn more.
Is AVBeads products Safe?
Yes. Click below to learn more.
How do I get my order tax exempt?
Multistate Tax Commission
What is your shipping process?
We deliver orders to the Waterford Post office in front of our store by 4pm. We ship Same Day - 1 business day on all products unless the title shows otherwise.
What if I need to change the shipping address?
If your order hasn't shipped, you can click the edit button for shipping address & change from there.
If your order has shipped, you can contact your post office to fill out the change of address form.
Why is Signature Required?
All shipments over $100 include signature confirmation for additional shipment tracking protection of your order.
What is your Returns Policy?
Why would you need a Metal Containing Jewelry Certificate?
Many large retail stores that sell Jewelry require Jewelry Certificates from their Jewelry Vendors.
Macy’s & Bloomingdales Jewelry Vendor Links
Nordstrom Jewelry Vendor Links
Walmart Jewelry Vendor Links
Home Shopping Network Jewelry Vendor Links
DSW Jewelry Vendor Links